PetConnect

Welcome to PetConnect, a social networking platform for pets and their owners. This Privacy Policy explains how PetConnect (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our app, website, and related services (collectively, the “Service”).

By using PetConnect, you agree to the collection and use of information as described in this policy. If you do not agree, please stop using the Service immediately.

1. Information We Collect

We collect several types of information to provide and improve the PetConnect experience.

1.1. Information You Provide Directly

When you use PetConnect, you may provide us with:

• Account information: username, email address, password, and pet profile details (name, species, breed, age, etc.).
• Profile content: photos, videos, captions, comments, and likes you share.
• Business information: company name, business type, and contact details for business or shop accounts.
• Support communications: messages sent to customer support or feedback forms.

1.2. Information We Collect Automatically

When you access the app or website, we may automatically collect device information (device type, operating system, browser type, language, IP address), usage data (feature interactions, pages visited, session length, crash reports), log data (time and date of access, app version, referral sources), and data from cookies and tracking technologies.

1.3. Information from Third Parties

We may receive information from analytics providers (such as Google Analytics or Firebase), social media integrations (e.g., login via Google or Apple), and advertising partners to deliver relevant content and track performance.

2. How We Use Your Information

We use your information to provide and maintain the PetConnect platform, personalize your feed and recommendations, enable social features, communicate updates and notifications, analyze usage, prevent spam or abuse, and comply with legal obligations. We may also use non-identifiable, aggregated data for analytics and research.

3. How We Share Your Information

We do not sell your personal information. However, we may share certain data with other users (based on your privacy settings), trusted service providers (hosting, analytics, email delivery), business partners you engage with, when required by law, or as part of a merger or acquisition where your data remains subject to the same protections.

4. Cookies and Tracking Technologies

PetConnect uses cookies, beacons, and similar technologies to keep you logged in, remember preferences, measure traffic, and deliver relevant advertisements. You can manage or disable cookies through your browser or device settings, though some features may not function properly without them.

5. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal requirements, resolve disputes, and enforce agreements. If you delete your account, we remove your data from active systems within a reasonable time, though backups may be retained for security and compliance.

6. Data Security

We implement industry-standard safeguards such as encryption (SSL/TLS), secure authentication, and restricted access for authorized personnel. However, no system is completely secure, and you use PetConnect at your own risk.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal data.
• Request correction or deletion of your data.
• Withdraw consent for certain processing activities.
• Object to processing or request data portability.

To exercise these rights, contact us at petconnectglobal@gmail.com. We may need to verify your identity before processing requests.

8. Children’s Privacy

PetConnect is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place to protect your data according to applicable privacy laws.

10. Links to Other Websites

PetConnect may contain links to external websites or apps. We are not responsible for the privacy practices or content of those third-party services. Please review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date above. Continued use of the Service after any changes means you accept the revised version.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at petconnectglobal@gmail.com.